If any product shipping cost is not included then Shipping cost will be mentioned in product description.
Currently we don't ship outside of UK.
When did i will get my delivery?
Currently we have using many Royal Mail parcel services.
it takes up to 2 to 4 days.
Contact us for next day delivery.
Delivery Fee will be Applied for next day delivery
What is the return & Refund policy?
Order Returns
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it for a refund or exchange within 2 days of delivery, provided that:
The item is unused, unworn, and in its original packaging.
All tags, labels, and accessories are intact.
You have a valid proof of purchase (e.g., order confirmation, receipt).
To initiate a return, please contact our Customer Service Team at suppor@khedmat.co.uk with your order number and reason for return. We will provide detailed instructions for sending the item back.
Note: Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Refunds
Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed to your original payment method within 5–10 business days. Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong item or damaged product).
When we dont accept retuen?
Non-Returnable Items
Certain items cannot be returned for hygiene or safety reasons, such as:
Damaged Item
Worn Item
Return time exceeded more than time
Custom-made or personalized items
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please notify us within [24 –48 hours] of delivery with photos of the issue. We’ll work quickly to resolve the problem by offering a replacement, exchange, or full refund.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
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